Business Process Management (BPM) is an effective tool for transforming business procedures and achieving collective business objective. Modern business process management covers the diverse partner organisation’s business procedures across organisational borders and thus supports organisations to effectively coordinate the flow of data among all organisations and connect their business procedures to the business reality. A powerful BPM solution ensures higher productivity, better quality, flexibility and control. A deep understanding of the concept and various tools for its implementation is necessary to make it work efficiently. This article presents a brief discussion on the topic of BPM solutions.
Collaborative business processes are those in which a group of people work together in a coordinated and interactive manner. They can be a group of people or a few individuals who decide together to accomplish a certain goal. In business process management this concept is used for accomplishing collaborative business processes, where multiple groups collaborate on the same project. In general the members of a collaborative team spend less time than the average group of individuals. Furthermore, they also have more involvement and take part in several activities together, hence reducing costs and increasing productivity.
Another way of looking at this subject is the change management. Change management is a branch of business process management that involves the identification and assessment of changes in the processes of an organisation. These include knowledge requirements analysis, working models, change requests, work scheduling and reviews. In addition, a change management team makes recommendations on how to implement the changes. There are different perspectives on change management. Transformational change management is one of the popular perspective, which concentrates on long-term transformation and expansion and continuous improvement.
Another important aspect of this subject is the business processes of the different organisations within a larger organisation. Different organisations have different business processes and collaboration requires careful thought and implementation. For instance, a hospital has a completely different set of requirements from a shopping mall. Both of these organisations could be considered to be part of the same set of business processes, yet each organisation has its own focus and strategy. This allows collaboration to be easier than in other cases, where different organisations are trying to outdo each other.
The subject of RFID also covers the areas related to RFID technology. RFID stands for radio frequency identification. This technology helps us to identify and track individuals through their unique properties such as their name or address. There are several ways in which RFID can be implemented, including through proximity cards, wearables, loyalty programmes and supply chain management. Businesses have begun to use RFID technology to increase collaboration, efficiency and reduce costs.
Service network optimisation includes businesses aiming to make the most of their bandwidth and capacity. They do this by utilising their existing networks to support business processes such as supply chain management. The service network also supports the efforts towards collaborative innovation and collaborative manufacturing.
There is another aspect of modelling collaborative business processes, and that is through service design. This is used to determine what changes are required in a business process, whether it is an organizational change or even a technical change. Service design will also look into the ways in which business organisations can collaborate effectively when collaborating on a number of projects, either with other organisations or with customers. The aim of service design is to create a successful business collaboration.
These are just some of the areas that service design addresses. However, it should be noted that these are only some of the topics covered within the study of collaborative business process management. Others include market research, real life case studies and industry case studies. The topics of this article are just some of the many that have been researched on and written about. It is important to note that there are numerous additional topics that have been researched, but have not been included here. Business Process Management is a complex field, and therefore there are numerous areas which are covered in more depth in these processes, including operation, maintenance and development, human resources, manufacturing, sales, customer management and many others.